B. Smith's Residential and Commercial Cleaning Services, LLC
Main Services: Residential and Commercial Cleaning Services
Years In Business: 3
Company Overview: My name is Barbara Smith and I am the President and Chief Executive Officer, and owner of B. Smith's Residential and Commercial Cleaning Services LLC. Starting this company was once a dream of mine and now, it is a reality. I want you to know, I didn't start this company on my own. My Lord and savior is the reason why I was able to start this company. I owe HIM everything. He gave me the tools to believe in myself and the resources to get a good education.
As an experienced vice-president in the financial industry, I have over 30 years of experience as a leader, manager, and sales skils in growing the business. I will use what is known as "back to basics" principles to run my business. This means building rapport with customers and building long term relationships. With this mindset, which includes determination and hard work, my business will be successful. We will also do our part to give back to the community by offering free cleaning services to cancer patients; helping the homeless, and mentoring our youths.
I am of the opinion that we should take pride in having a clean home and a clean office for two reasons. First, we want to have a clean home when family and friends come to visit. Secondly, a clean office will make a lasting impression on business clients and customers. I have cleaned my own home for over 30 years, so I have lots of experience in this area. On that note, my team and I will clean your home as if it was our very own and we will clean your office as if it was our own.
Our values: Our road map to success will be based on a strong work ethic; our primary focus will be on our customers and associates; our business acumen will always be about honesty, integrity, and customer satisfaction; we will always clean your office or home as if it was our own.
Mission Statement: It is our goal to build long-term relationships with all of our clients by offering the best cleaning solutions for all clients, both personal and business. We will work hard for our clients, so they will have the freedom to spend more time with their families. For our business clients, leave the cleaning to us so you can focus on what is important.
Vision: To deliver on our brand of trust, integrity, reputation, excellent customer satisfaction, and quality service by doing things right the first time. We will respect our customer's time and safeguard their personal property so customers will proudly recognize us as their "cleaning company." As a part of our business acumen, both customer focus and associate focus will be a major component of this company. We will work hard to continue to increase our customer base and increase our annual sales in an upward manner.
Our company is licensed and we will be operational effective August 1, 2010. We will be a bonded and an insured company.
As part of our business plan, we will be a "green cleaning" certified company. Each employee will be required to be certified.
Microfiber Training completed June 21, 2010
Reviews By Customers
Review by: Neicie F.
Work Description: General house cleaning.
Comments: I am very particular about my home and Barbara is very thorough, she meets all my expectations, and I wouldn't have anyone else clean my home.